Privacy Policy
Effective Date: January 16, 2026
Ashes to Beauty Ministries ("we," "our," or "us") is committed to protecting your privacy and honoring the trust you place in us. We are a trauma-aware ministry serving individuals who may be navigating grief, abuse, trauma, loss, and complex life circumstances. We approach privacy with care, dignity, and respect.
Information We Collect
We may collect limited personal information when you voluntarily:
Information may include your name, email address, phone number, and any details you choose to share. We intentionally collect only what is necessary to respond to your inquiry or provide support.
How We Use Information
Information shared with us may be used to:
We do not sell, trade, or rent personal information to third parties.
Confidentiality and Limitations
We treat all communications with care and discretion. However, confidentiality may be limited in the following circumstances:
Electronic Communication
Please be aware that email, social media messaging, and website forms are not always fully secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security in electronic communications.
Third-Party Services
Our website or communication platforms may use third-party services (such as email providers or website hosting platforms). These services have their own privacy practices, and we encourage you to review their policies.
Children's Services
Ashes to Beauty Ministries does offer services and support that may involve children and families. We are committed to safeguarding minors and complying with all applicable federal and state laws regarding child protection and mandatory reporting.
We do not collect personal information from children beyond what is reasonably necessary to provide support or advocacy, and we handle such information with heightened care. Any disclosure involving suspected abuse, neglect, or harm to a minor will be handled in accordance with mandatory reporting laws.
Participation of a child in services may require parental or legal guardian involvement or consent, depending on the nature of the service and applicable law.
Crisis-Informed Support
Ashes to Beauty Ministries provides advocacy, support, and compassionate presence for those navigating trauma, abuse, loss, and grief. With trained and certified staff, including licensed counselors, certified crisis intervention specialists, and domestic/child protection experts, we are able to provide limited direct crisis support.
While we are equipped to respond, we are not a 24/7 crisis hotline, and serious emergencies should still be directed to 911 or local emergency services. Our team will guide you to appropriate resources while providing safe, trauma-informed care.
Emergency Availability
Our office hours are Monday–Friday: 9:00 AM – 4:00 PM, and Sunday: 2:00 PM – 6:00 PM. Emergency outreach is available outside of regular hours on a best-effort basis, primarily through our licensed and certified staff. For urgent situations, please contact us via email or phone.
Ashes to Beauty Ministries